FOR INSTITUTIONS

Want to innovate your institution?

 

Jüniör offers a wide range of design and innovation support to help your institution thrive. We believe that to keep up in a world of change, all institutions need a culture that embraces innovation and design offers proven methods for achieving that. At Jüniör, our approach combines design research, service-system and experience design with heritage activation strategies, all in one space, to create a collaborative environment that facilitates continuous innovation for your institution.

 
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We innovate
through design thinking & doing.

 
 

At Jüniör, our work is focused on helping cultural institutions innovate themselves by establishing a closer relationship with their audiences on a wider, functional and emotional level while giving them the right guidance to face challenges within their organisation.

Our design thinking & doing activities — from design research, audience-centred design and in-depth audience journey mapping helps us to generate meaningful insight with practical applications for your institution, taking away the pain and confusion around your challenges.

Our integrated heritage strategy work opens up an entirely new way of valorising and activating tangible and intangible heritage you preserve, championing diversity, access and inclusion.

Would you like to understand better how Jüniör might help you?
Have a look at our services and check out method+tools we bring into our work. A member of Jüniör is always happy to chat with you about how we can work together, so don’t hesitate to get in touch at hello@thisisjunior.com.

 
 

Our services

Our services are designed for helping your institution navigate the early stages of innovation by moving away the clouds on your transformation journey. For this, we offer custom consultancy services to provide answers to the following questions about your collections, holdings, experiences, services, public programmes, initiatives and products, all together. We highlight the word “custom” because all of our projects start with open conversations around your wicked or knotty problems and what fits your institution the best.

 

OPPORTUNITY DISCOVERY
& FORESIGHT

“What should our institution prioritise or focus on right now?”

We help you to foresee future challenges and trends in the cultural sector and what they might mean for your institution.

  • Audience Trends Reframing

  • Future Landscapes & Use-cases

  • Cultural Sector Trends & Futurescaping

  • Opportunity Frameworks

  • Critical Design

 

DESIGN RESEARCH
& INSIGHT

“Who are our institution’s audiences and how can we respond to their expectations?”

We help you uncover insights from deep observation, audience insights and envision through data.

  • Audience Analysis, Needs and Profiles

  • (Digital) Audience Ethnography

  • Context Analysis & Benchmarking

  • Audience Development Research

  • Participation, Engagement & Experience Assessment

 
 

Value Proposition, Product
& Service Design

“How can our institution make the right decisions regarding our (digital + physical) products, services and initiatives?”

We help you build or build on to have compelling and engaging (digital + physical) products, services and initiatives.

  • UX Check-ups and Audits

  • Digital + Physical Product Prototypes and Propositions

  • Service and Experience Design

  • UX/UI Design, Development

  • Content & Heritage Activation Strategy

 

Audience experience DESIGN
& capability building

“How can our institution make the right decisions for our audiences and/or improve what we do?”

We help you better position your institution’s experience offer and activate its unique potentials.

  • Engagement and Brand Strategy

  • Experience Vision & Principles

  • Audience Development Planning

  • Digital Strategy & Roadmapping

  • Diversity, Access & Inclusion Planning

 
 
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What do you want to achieve?

Let’s have a conversation about what we can make, build or improve together. During the whole process, we’ll work collaboratively with you to explore new directions and opportunities for your institution and define short and long-term goals together.

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